Tu Casa, Mi Casa

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What Happens

My house is your house” is a familiar expression, an invitation of hospitality for others to make themselves at home. Tu Casa, Mi Casa (“Your house is my house”) turns the expression on its head. The art of influencing others requires stepping into another person’s house — into their frame of reference. Once you have been in someone’s house, you will be better able to meet their needs.

Some of the components may include:

  • Kopy Kat teams compete against one another and the clock to achieve “100% accurate understanding.”
  • Houses use a simple metaphor and equips participants with simple, practical steps to immediately improve their effectiveness in dealing with others.
  • Show Me the Money is dynamic, fluid, and fun. It is also surprisingly competitive as groups become wedded to their “positions”. As a consequence, they will try to convince others based on their “rightness”. It is only when they finally remember to step into the other teams’ houses and understand the foundations of their position that they are able to effectively address their objections and influence them.

Tu Casa, Mi Casa is an effective tool for teaching tolerance and understanding viewpoints that differ from our own. It is also very effective at teaching participants how to influence the outcome of situations, and how to influence other people while remaining respectful of their differing viewpoints. Most importantly, it equips participants with skills and tools they can use to be more effective immediately after the program — with their customers, employees, peers and family.

The Key Learnings

  • Truly effective and efficient communication
  • Use common language
  • Check for understanding
  • Get into another’s frame of reference
  • Influence others with effectiveness
  • Manage others’ emotions
  • Probe for clarity
  • Communicate the big picture

Applying the Spark

In the afternoon, each participant has the opportunity to consider their own job and how well they are communicating to their key contacts. They put together Applying the Spark, a 90-day implementation plan. This plan covers the current communication skills and behaviors and their desired skills and behaviors around getting into another’s frame of reference at the end of the 90-day period. Specific, time-bound steps are identified to close the gap. This plan is shared with the participant’s leader within 5 days of the training once the participant is back on the job.

Practical Information

  • The ideal audience: all levels — from individual contributor to executive level
  • Timeframe: 3 – 6 hours
  • For group sizes that range from 12 to 60 or more participants