Interdepartmental Effectiveness

Training > Training Programs > Interdepartmental Effectiveness

What Happens

Utilizing a highly engaging simulation called Promises, Promises!, participants are welcomed as the newly elected politicians representing one of 10 countries. As politicians, they must fulfill the promises they made to their constituents, some are simple promises, while others are more difficult. Operating in an environment of scandal, intrigue, fun and politics, participants grapple with the needs of their constituents and neighboring countries. They wade through cultural barriers, trust issues and poor communication to meet their goals. Alliances are created, abandoned and reformed.  And before the end of the five-year term, all countries have become a truly United League of Nations.

After debriefing our simulation, a portion of the afternoon is spent discussing key interdepartmental relationships and the quality information that needs to be shared between these departments for the organization to be successful. Specific actions to strengthen these interdepartmental relationships are also discussed.

The Key Learnings

  • Experience the impact of a “we” versus “me” focus
  • Understand the importance of fostering a trusting environment through a more global vision
  • Learn how to utilize tangible and intangible resources to create a win/win approach
  • Discover how your role impacts company-wide goals
  • Identify what makes communication effective and how to be a conduit of information rather than a roadblock

Applying the Spark

In the final portion of the program, participants consider their own personal goals and actions that strengthen interdepartmental relationships and then put together their own Applying the Spark, a 90-day implementation plan. This plan considers the current internal relationships of the participant and the desired skills and practices around building trust and increasing effective communication at the end of the 90-day period. Specific, time-bound steps are identified to close the gap. This plan is shared with the participant’s leader within 5 days of the training once the participant is back on the job.

Practical Information

  • The ideal audience: all levels – from individual contributor to executive level, cross functional and project teams
  • Timeframe: 6 – 8 hours
  • For group sizes that range from 15 to 50 or more participants